Policies and Compliance

Categories

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Articles

• Data Protection Policy

  Read our Data Protection policy to see how we process and store your data

  • 05/05/2023 1:27 PM
  • • Policies and Compliance

• Acceptable Use Policy (AUP)

  Please read our Acceptable Use Policy (AUP) which covers our services.

  • 05/05/2023 1:14 PM
  • • Policies and Compliance

• Backup Policy

  Please see our Backup Policy covering our Hosting Services

  • 05/05/2023 1:17 PM
  • • Policies and Compliance

• Fair Usage Limits

  This policy indicates the limits imposed across all clients to ensure fair and acceptable usage of our services

  • 14/05/2023 8:10 PM
  • • Policies and Compliance

• Product Testing Policy

  Please read this policy if you have subscribed to our ALPHA, BETA, or DEV testing plans.

  • 24/09/2023 7:19 PM
  • • Policies and Compliance

• Authorisation for a Change Request

  We require authorisation for certain requests - our policy for this can be found below.

  • 05/05/2023 12:30 PM
  • • Policies and Compliance

• Refunds Policy

  If you'd like to request a refund for your service, please review the following policy.

  • 02/08/2023 6:09 PM
  • • Policies and Compliance

• PCI v4 Compliance

  We are compliant with the Payment Card Industry version 4 Framework

  • 28/09/2024 10:05 PM
  • • Compliance